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Initial Login
To submit a support request via Teams, check your sidebar for “US-Support”:
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If you don’t see it, you may need to expand your Teams window, or just select the “…” at the bottom and select “US-Support” from there. You can pin it to your sidebar by right-clicking and selecting “Pin”. |
If it’s your first time using the Teams US-Support app, you’ll see the following pop-up when you select it:
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Select Continue. You’ll see the following pop-up:
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Select Accept. You should now see the landing page:
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Submitting Tasks
From the landing page, select the support hub that best matches your request: IT Support for IT requests, Chief of Staff for New Employee / Exiting Employee tasks, etc.
Once you’ve chosen a support hub, simply select whichever request best suits your needs. Fill out the form fields and then select “Create” when you’re finished to submit the task.
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