Prior to logging into Teams

Owned by Joseph Bradford
Last updated: Apr 25, 2024
4 min read

 

Download “DUO Mobile” App to your device

iOS - Download from App Store image-20240416-174059.png

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Android - Download from Play Store image-20240416-174139.png

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I do not have a smart phone or I am unable to install DUO!

Login to CIS:

If you have never logged into CIS before

  • Navigate to https://cis.utah.edu/ (cis.utah.edu)

  • TRIO will provide you with your uNID!

  • PASSWORD should be your birthday in the form mmddyy

    • Example May 5, 2005 - 050505

  • When you login you will be prompted to change your password and set security question/answers

    • do not skip this step!

  • DUO - if you are prompted to setup DUO make sure you complete this step! you may not be able to login again if you do not complete!

  • DONE!

I have signed in before:

  • Login to verify my account is active and that I know my username/password and that my DUO authentication works

  • Navigate to

     

  • Login with your uNID and password (this will be one you set yourself)

  • If you have set up DUO you will get a 2 factor authentication message

  • If you have not set up DUO you may be prompted to set it up. Please follow the steps! You downloaded the app already, please be sure to complete the DUO setup or you may not be able to get back into your account!

  • Go here if you are able to get in! :

  • Go here if you are unable to get in!:

If you have signed into CIS before but cannot get in now:

  • Call the Campus Help Desk: 801-581-4000 (Option 2)

  • They will need to verify your identity so be prepared to answer security questions

  • They can unlock an account that has been frozen from too many failed login attempts, reset a forgotten password, or assist setting up a new device for DUO

  • Navigate back to before you hang up to verify that you are able to login while you still have the Help Desk agent on the phone!

Verify you can log into your U of U Microsoft Account

 

 

 

  • Successful login? Proceed to next step:

  • I am unable to login

    • If you are certain the username and password are being entered correctly and the user cannot login please call the campus help desk at 801-581-4000 (Option 1)

    • Explain that you are able to login to CIS, but that you cannot login via o365cloud.utah.edu and any error messages that you received.

Verify you have a Teams license with your UofU Microsoft Account

On your iPhone or iPad

  • Download from app store

  • Follow these instructions to login:

On your Android phone

  • Download from play store:

  • Follow these instructions to login:

On a Computer

Download/login to App on your computer